Frequently Asked Questions
Is membership FREE?
Yes! We offer a general membership and it is FREE. We also offer a plus version which comes with some extra perks!
What "perks" come with the + version of membership?
- Priority Booking. We book + members first!
- Booking Fee Waiver - we waive our booking fee for + members.
How much is a + membership?
Its only $9.95 per month. (If you are currently have a general membership we periodically offer an upgrade option at a great discount! ) Membership is month to month - cancel any time! (Note if you get a special rate, then leave us, the same rate may not be available upon your return!
What is your booking process?
If you have ever flown on SW Airlines, this will make more sense. We book in groups and within each group we book in order of received requests. The group booking order is as follows
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Are we a ticket broker or reseller ?
Nope. We obtain our tickets directly from the vendor.
What kind of mark ups do we have on tickets?
So in most cases we obtain an actual discount on our tickets of anywhere from 10% - 25%. We then pass that savings on to our members (less the fees).
What are your hidden fees ?
There are none. We sell the tickets to you at cost. The service fee we charge is the fee we must pay to Visa (merchant services) and our processor Square. Now we love to book tickets but we cant pay our bills on love alone so we do charge a booking fee per ticket of $7 per ticket. This fee is waived how ever for plus members. Typically members will still come out ahead even with this fee. If we have $100 seats, and can secure a 20% discount - that is a $20 savings, so even if you are paying $7-$10 in our fees you still would save in this scenario $10-$13 per ticket
How are we able to offer such great seating options?
Well since we work directly with the vendors, we often secure our seating assignments prior to the tickets going on sale to the general public
When will I get my tickets?
We will ship you your tickets approximately 30 days prior to the event.
How will you ship them to me?
We ship all tickets via FexEx (for $12 ). We will also provide you a tracking number!
Can I pick up my tickets at will call?
No at this time we are not offering will call as an option.
What if I forget my tickets or loose them?
Great question! We are updating this policy to make it easier for both you and the vendor.